Wednesday, September 17, 2014

Got Milk?

Got Milk?!  
 
Your Vision Ten & Ten team has been extremely busy over the last couple of weeks.  The excitement around VenWatch and it’s capabilities is leaving many restaurateurs anxiously awaiting it's launch.  
 
In many ways, the build behind VenWatch has been one requested by YOU; the restaurateurs!  

As we interview Restaurateurs we’re asking them to share scenarios in which our impending technology would have been of immense value to them.

Enter Jim A, owner of an Italian/American contemporary dining establishment in PA.  When we first sat with Jim, we literally asked the following question.  “What is the most painful business practice you currently undertake in your restaurant”.  His answer, “monitoring food costs”.

In order to get to the "bottom" of his frustrations behind these practices, Jim made it known that monitoring food costs is something he takes very seriously as his business would suffer significantly without it.  

The biggest problem is the time Jim has to dedicate towards the lengthy process of tracking each item, delivered and charged by his vendor.    

So we asked Jim; "why are these practices neccesary?"  He referenced that if he wasn’t double checking product costs his vendors could likely get away with an accidental or purposeful errors in charges.  

He proceeded to provide the following example:


“Imagine if you came to find out that for 3 months your vendor was charging you for a CASE of 1 gallon milk jugs for every 1 gallon jug received”.
 
That’s right, if he ordered 3 - 1 gallon jugs he would receive just that. However, he was being charged for 3 cases of 1 gallon jugs.  The cost difference?  Instead of $3.55 per gallon jug, Jim was being charged $21.30 per gallon jug.  Multiply that by 3 orders and you have an owner paying $63.90 for 3 gallon jugs of milk; instead of the true cost of $10.65. This went on for 3 months....ugghh!!!

Sounds silly but with everything else going on during the day; and with kitchen staff often the ones on the receiving end of food deliveries, it can be easy to lose track of costs associated with items such as milk.  

The overall balance of an invoice can be in the several thousand dollar range.  It’s near impossible to spot a discrepancy of $53 in one invoice.  Had Jim not caught this it could have transpired for months, and after a full year of this mistake, it could have cost him an extra $2,756.

That money should be in JIM'S pocket, and thankfully for Jim he eventually caught the error through his own invoice tracking.  

Which takes us to why he had such a huge smile on his face when we introduced him to VenWatch and it’s capabilities.  

“So you mean to tell me, I could have caught this error in it’s 1st week and all that’s required on my part is to snap a photo or scan the vendor invoice?”

That’s right Jim, take a picture or scan and upload the invoices, and that's it!  

Jim’s response “Now that’s something worth having”.  We agree, and we hope you do to!


Your Vision Ten & Ten Guys,

Dom and Dan



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